How SURPA Works
Six stages for you, one operating system for your surgeon's team.
Find
Find and compare surgeons by procedure, speciality, location and next available consultation.
Consult
Book a consultation directly with your chosen surgeon at a time that suits you.
Decide
You and your surgeon decide whether treatment is appropriate. SURPA never makes clinical decisions.
Agree & Book
Agree the treatment price and secure your treatment with a deposit.
Prepare
Complete pre-operative preparation and settle the balance 21 days before surgery.
Treat & Recover
Attend surgery and manage follow-up and recovery.
Your pathway
Every stage you will see
- 1Enquiry
- 2Consultation Booked
- 3Consultation Completed
- 4Treatment Decision
- 5Treatment Price Agreed
- 6Deposit Paid
- 7Pre-Operative Assessment
- 8Surgery Booked
- 9Balance Paid
- 10Surgery Completed
- 11Post-Operative Follow-Up
The operating principle
Never assume. Confirm, remind and escalate.
SURPA assumes something important may be missed unless it is actively confirmed. It identifies what should have happened, what has not happened, what is due next, what is approaching its deadline, what is overdue, who is responsible, and whether an outstanding issue could affect surgery.
Show me what is wrong before showing me everything that is right.